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My computer does not open the installer program, what should I do?

You must have Java™ installed on your computer to open the installer. If you are not automatically prompted to install Java, visit www.java.com/download to download the latest free version.

Also, be sure you have extracted, or un-zipped, the installer file to the memory card’s root directory (required on Windows).  The file name should end with “.jar” not “.zip”.